How can we help?
Real humans, based in Ohio. If your question is not in the topics below, email us and you will hear back within one business day, usually faster.
Common topics
Installing SnapRoad
Tap the App Store button below or scan the QR code on the home page with your iPhone camera. The app is free to download and you will be driving with it in under a minute. iPhone only for now, Android is on the roadmap.
Something is not working
Open the SnapRoad app, go to Settings, and tap 'Report a problem'. If you cannot get into the app, email us with your iPhone model, iOS version, and a quick description of what happened. Screenshots help.
Your data and account
You can delete your account and all your data anytime from Settings inside the app. Deletion is permanent and processed within 30 days. Read more in our Privacy Policy on the home page footer.
Pricing and billing
SnapRoad is free to download on the App Store. We will share more about the long-term pricing model later. No card is required to use the app today.
Business partnerships
Want to list your Ohio business and reach drivers passing by? Visit the partner portal or email us. You only pay when a real customer walks in, no impression-based ads.
Partner portalTalk to Orion
Orion is our AI buddy and can answer most questions about SnapRoad in seconds. Tap the 'Ask Orion' button in the corner of any page.
Did not find what you needed?
Send us a note. Tell us your iPhone model, iOS version, and what you were trying to do. We read every email.
Email [email protected]